LOOK AT THE WORLDS BIGGEST EMPLOYER
Arise!!!! For the biggest employer in the world- THE HOSPITALITY INDUSTRY. And, there is more to it: The industry is worthy $570 billion, with the highest turnover – 700 hotels and resorts, and with over 16.5 million hotel guest rooms. For years, it has kept it flag high, then BANG!! Covid-19. A number of establishments closed shop, leading to an exodus of skilled employees. A huge fraction did not return and a gapping vacuum in labour is now glaring in the face of the sector.
The industry is not divorced from the cardinal historical provisions of hospitality: Spiritual, philosophical, and historical. It is from which employees and customer satisfaction is derived:
| · A treat for the travelers for an experience of “home away from home”
· Being mindful of social and health needs of guests. I.e. changing food habits. · Examining the attitude of guests towards employees. · Protection of employees from overly demanding guests. · Balancing compassion, generosity, and idealism with the corporate profit maximization.
|
A’ family at work’: Employees in the hotel industry enjoy a deeper bond. This is thanks to the many hours usually spent together.
Hospitality industry employers who can guarantee employees at least three meals a day enjoy an effective workforce. The feeding load can release employees into side incomes to support individual families.
The industry also encourages internal promotions: It is common for one to be promoted from a junior position to a manager or entirely cross over to a different department .This is usually accompanied with higher remuneration hence easing their day to day lives.
The hotel industry is also committed to training and skilling employees to keep them up to date with the current trends in the hospitality. As such employees compete effectively in the market
By Ayub Kato
Hospitality Consultant.
